Refund Policy

Refunds are handled according to the Refund Policy and applicable consumer law.

This refund policy applies to Gaitfit and its published services, ensuring clarity for all transactions.

01

Refund Eligibility

Refunds are available for products purchased directly from Gaitfit, provided they are in original condition and returned within the designated period.

02

Exclusions

Certain items, such as customized products or opened socks, may not be eligible for a refund. Please check our policy for specific exclusions.

03

Requesting a Refund

To initiate a refund, please reach out to our support team with your order number and reason for the return. We will guide you through the process. help@gaitfit.shop

04

Refund Processing

Once we receive your returned item, we will process your refund within a reasonable timeframe. You will be notified via email once completed.

05

Order Cancellation

To cancel your order, please contact us within the specified timeframe. Ensure you have your order details ready for a smooth process.

Governing Law Japan
Consumer Authority Consumer Protection Authority